Eniac Hub

Public utilities

Our cloud-based enterprise management system provided for public utility companies offers an accurate and flexible solution for the management of the administration tasks related to service providers’ specific activities.

Document Management

Managing conventional register maintenance tasks (e.g.: managing the archives), automatic registration and electronic storage of a large number of issued invoices. Keeping track of all the events related to consumers by the electronic register of scanned documents. Registration of meetings to be held on transactions with the indication of the date and time and the name of the person who is responsible.

Management of Contracts

Keeping records of contracts concluded with consumers and keeping track of any amendment or change (e.g.: replacement of a meter) in a chronological order. Establishing tariffs per consumption site and time interval and automatic registration of any change in rates.

Public Utility Meters

Keeping detailed records of the data of devices used for measuring consumption and of the actual consumption measured by them. Based on consumption, the outgoing invoices and payment notices can be automatically prepared as postal cheques or emails. It is also possible to create and send the invoices in groups.

Our Public Utility Software

Public utility companies operate under intense market pressure almost everywhere in the world. They have to meet increasingly stringent environmental and governmental regulations and growing consumer expectations at the same time, possibly at an unchanged rate. Our enterprise management system provided for public utility companies supports the day-to-day work of customer services. It is just a matter of seconds to retrieve the registered information, invoices, sent balance statements and contract data according to various criteria. The system manages settlement invoices based on actual consumption and also partial invoices calculated from average consumption, thus accelerating and streamlining the work of the customer service and finance department employees. Our enterprise management system is suitable for the efficient and fast management of large consumer and meter databases without any additional investment in human resources or extra time.

Our solutions

Our software provides support in the following areas

Record of client data, addresses, meters

Handling contracts and contract modifications

Mass billing

Generation of partial and settlement bills based on consumption

Digitized handling of documents

Helpdesk and CRM-functions

e-banking (electronic processing of direct debit and checks)

Implementation of comprehensive accounting tasks

Risk management

Handling and optimization of outstanding debts

Tracking and analysis of payment habits

Task management

Document management (filing, scanning, electronic approval)

Complex authority management

Foreign currency management

Accounting modules (General Ledger, Finance, Fixed Assets, Invoicing)

e-Account - electronic account, with digital signature

Menu system and document print in foreign languages

Benefits of using our software

Omissible complicated excel sheets

Automated company activities

Transparent business processes

Easier management

Well-founded managerial decisions

Decreasing operative tasks

More time for acquiring business

Increasing customer satisfaction

Cloud-based solutions

All of our software is cloud based without any exception. They can be used anywhere, at any time on any device without any limitations. You have unlimited access to your recorded documents without waiting.

Clear, streamlined functions

With its well-designed user interface and well-conceived functions the software is very easy and quick to use and it significantly reduces the time needed for everyday tasks.

Customer relationship management

You can manage all your customer data in one place, group and analyse the information on them according to any criterion, prepare statements and forecasts to achieve a precise and transparent customer history.

Paper-free office

By the archiving, storing and structured arrangement of the documents according to different criteria their retrieval becomes significantly easier. Our electronic certification system replaces the approval of paper-based certificates, so also the “wandering” of invoices within the company.

Full-scale solution

In addition to project management, our enterprise management systems comprehensively cover all the areas of enterprise management and they integrate the operation of the company’s internal departments and back office activity.

Product support

In order to facilitate the seamless use of our software we provide daily Hotline service by phone and email to our customers. Our expert team immediately answers the questions and replies to the and development needs with respect to the use of the software.

ENIAC software modules

Our public utilities software related modules

Steps of installation

From mapping out the operation process to the use of the software

1Mapping out the needs

We map out the operation processes of the company, the reporting needs of the company management, collect the data that are required for implementation and we examine where these basic data are available or where they can be produced.

2Creation of a Standard Operating Procedure

Tailored to the specific company’s business processes, a flowchart is produced and we model the company’s operation processes, outline how the data will flow from recording to statement, how the approval and control processes are performed and how the authorizations are allocated accordingly. We define who and how is related to the process and what their exact job specific task is in the software.

3Preparation of an introduction schedule

We plan what resources are required for the implementation, who needs to participate, and at which phase of the introduction.


This will be followed by the theoretical and practical training for the system developed on the basis of the information obtained during the survey. During the training we pass on all the necessary information related to the operation and use of the software ranging from the general logical structure to the detailed field level practical, hands-on training.

5Test Period

Independent practising by the users, while in parallel we hold continuous consultations, discussions of questions that arise and develop solutions for individual events.

6ENIAC support

After the system goes live we follow the daily work of the company more intensely for 3-8 months, then after this period we also provide support for our customers, during which we deal with any questions, comments and needs related to the software.

Interested in our solution?

If You are interested in our solution, please contact us or request for a quotation